Golden Party Casino: Slots support
The fastest way to get help is email. It goes straight to the person who made the game.
Replies usually within two days at goldenpartycasino@pacificfrontdesk.com. Include the player ID from Settings - the in-app Contact Us button fills it in for you.
Common questions
Force-quit and reopen the game - the balance is server-side and re-syncs on launch. If they are still missing, tap Restore Purchases in Settings, and if that fails, use Contact Us so your player ID comes attached, plus the receipt from Apple. Missing coins get granted manually.
Sign in with Apple or Google in the game. Your balance, level, and albums live on the server tied to that sign-in, so signing in on the new phone brings everything back. A guest account without sign-in lives only on the device it was created on.
Settings, on the player card at the top. Tap the ID to copy it. The Contact Us button puts it in the email subject automatically, which is the fastest path to help.
No. Golden Party Casino is a social casino: coins are virtual, have no cash value, and cannot be withdrawn, redeemed, or transferred. That is not fine print - it is the design.
Settings, Delete Account. It permanently erases your server data - balance, level, albums, everything. There is no grace period and nothing for you to email us about afterward, because nothing is left.
How to write a bug report that gets fixed
Three things make a bug fixable: what you did, what you expected, and what happened instead. Write those three lines and you are ahead of most professional QA.
Add your device model and iOS version — Settings, General, About — and a screenshot or screen recording if the bug is visible. A recording of a crash is worth five paragraphs describing one.
One report per email, please. Two bugs in one email means the second one gets lost, and it deserves better.