Trash Games Factory support
The fastest way to get help is email. It goes straight to the person who made the game.
Replies usually within two days. One person answers these, and that person also ships the updates.
Common questions
Open Settings and tap Restore Purchases. If the stapler stays gray after that, email with your Apple receipt — the gold arrives manually, with an apology.
Install the game, sign in with the same Apple account, then Settings, Restore Purchases. There is no studio account and no password to remember; Apple handles all of it.
Yes, through your own iCloud. Enable iCloud for Trash Games Factory on both devices and your empire, such as it is, follows you. The studio never sees your save.
Check that iCloud is on for the app in iOS Settings under your name. If it was ever synced, it usually comes back on next launch. If not, email what happened and when, and you will get a straight answer about recoverability.
Email hello@nattskift.games with the subject 'TGF bug'. What you did, what you expected, what happened. If a fake game inside the game is broken in a way that looks intentional, it might be — ask anyway.
How to write a bug report that gets fixed
Three things make a bug fixable: what you did, what you expected, and what happened instead. Write those three lines and you are ahead of most professional QA.
Add your device model and iOS version — Settings, General, About — and a screenshot or screen recording if the bug is visible. A recording of a crash is worth five paragraphs describing one.
One report per email, please. Two bugs in one email means the second one gets lost, and it deserves better.